Resources

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Resources for LAN Administrators

As a LAN Administrator you are the source of technology information and assistance for the people you serve, but this does not mean that you have to be the person who knows everything. Whether you are part of our centralized OIT team or working in a de-centralized department, there are other LAN Administrators who you can contact if you have questions, want to share some ideas, or need additional resources. Additionally, the Office of Information Technology is always here for you. See the list of OIT resources below.

List of Other LAN Administrators

Desktop Support Services (for Centralized IT Departments)

SIU Technology Support
SalukiTech — Phone Support, 618-453-5155
SalukiTech — Email Support
SalukiTech Service Portal — Create a Help/Service Ticket
SalukiTech Service Center — Repairs on University-Owned Devices
Complete List of all Support
Administrative Tools
Bitlocker Administration and Monitoring
Building Lookup
Identity Finder Console
Kyocera Drivers for Stiles Printers
MOVEit
NetDisco
Network Engineering Portal
Remote Server Administration Tools (RSAT)
Technology FAQ's
Windows OS Downloads
Assistance with Centralized Systems and Services
Enterprise Apps—creates, manages, and maintains enterprise-wide applications
Enterprise Systems—installs and maintains university servers
Networking—installs and maintains university networks
Printing Services—procures, installs, and services university owned networked printers
Security—monitors SIU systems to identify vulnerabilities and remediate intrusions on the network
SalukiTech—procures, installs, and services university-owned technology devices
Telecommunication Services—installs and maintains telecom systems